Customer ServiceTrainingHow-to
Calm Scripts for Customer Support: De-escalation Lines That Reduce Delivery Disputes
ppostman
2026-01-24 12:00:00
9 min read
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Adapt psychologist calm‑response techniques into practical customer service scripts to defuse delivery disputes and speed resolution.
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#Customer Service#Training#How-to
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postman
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Senior editor and content strategist. Writing about technology, design, and the future of digital media. Follow along for deep dives into the industry's moving parts.
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2026-01-24T09:02:39.730Z